We offer training services that educate and guide in the management of deployed VoIP infrastructure. Furthermore, we have helped navigate the selection and integration of VoIP administrative tools. This continues to provide cost-savings feedback to customers both for current and future growth, capacity planning and system troubleshooting. We continue to utilize and assist clients with the industry proven VoIP administration applications listed.
Cisco’s native Real Time Monitoring Tool (RTMT) for diagnosis & troubleshooting. Unimax 2nd Nature and HelpOne for VoIP Move, Add, Change, Delete (MACD) administration. SolarWinds VoIP Network Quality Manager (VNQM) for CUCM, SIP CUBE & voice-gateway monitoring. OpenNMS management & monitoring suite for VoIP environments.
Testimonials
Ottawa, Ontario
We have used OmnyVoice's services for over a year now - they helped us with the migration of Nortel-based (CSE 1000 PBX) call-center to UCCX 10.5 & the I.T. challenges this presented were overcome easily with very prompt and diligent help from OmnyVoice's expert staff. They work in a confident manner & reassured us that our new services would be up & running as soon as possible. 5 STAR Service!
Calgary, Alberta
OmnyVoice company came in with very competitive pricing, a better solution and ease of use. All these things just make my life much easier. Working with OmnyVoice, as the one communications provider that could deliver everything the organization and its employees needed in a single, low-cost solution. I would like to highly recommend OmnyVoice's services. Thank you for the excellent 5 STAR Service!
