We offer training services that educate and guide in the management of deployed VoIP infrastructure. Furthermore, we have helped navigate the selection and integration of VoIP administrative tools. This continues to provide cost-savings feedback to customers both for current and future growth, capacity planning and system troubleshooting. We continue to utilize and assist clients with the industry proven VoIP administration applications listed.
Cisco’s native Real Time Monitoring Tool (RTMT) for diagnosis & troubleshooting. Unimax 2nd Nature and HelpOne for VoIP Move, Add, Change, Delete (MACD) administration. SolarWinds VoIP Network Quality Manager (VNQM) for CUCM, SIP CUBE & voice-gateway monitoring. OpenNMS management & monitoring suite for VoIP environments.